IT Tools For Business Continuity During COVID19

The Coronavirus is spreading quickly around the globe including North America. As this outbreak takes place, it is crucial for businesses and organizations to prepare for business continuity. Business continuity in times of emergency involves remote-enabled employment for the staff. Here are some recommendations for IT Products that can help companies and organizations become remote-enabled in times of crisis.

Citrix Gateway

Citrix Gateway is a customer-managed solution that can be deployed on premises or on any cloud. Citrix Gateway provides users with secure access and single sign-on to all the virtual, SaaS and web applications they need to be productive. The foundations of business continuity in times of trouble is remote connectivity. The end-users will have to connect from home and Citrix Gateway gives you access to all your apps and networks.

Cisco Webex

Cisco Webex is a meeting solutions tool that can make meetings between staff easier. Cisco webex has video conferencing, screen sharing, and file sharing. Users can meet with contacts outside of their company and from their same team. With Cisco Webex, users can better synchronize on their work and transparency increases between teammates.

Headsets

Collaboration tools are vital during remote access since teammates need to communicate with one another. One tool are headsets for better hearing and voice communications. As teammates facilitate meetings on tools like Cisco Webex they will need proper tools to enhance their voices and cancel the outside noises.

HP ProBook 455R

Laptops are an important asset during remote enablement. The HP ProBook 455R G6 15.6" Notebook is a full featured, thin and light, the HP ProBook 455R lets professionals stay productive in the office and on the go. Stylish design plus optional quad-core performance and long battery life make this HP ProBook essential for today's workforce.

 

Ideal for professionals in corporate settings or small to medium businesses, wanting an affordable combination of innovation, essential security and multimedia capabilities.

HP Officejet 3830 Inkjet Multifunction Printer

Oftentimes there can be teammates that are working remotely and can need print capabilities. The user may not have their own print capabilities so it can be necessary for the employer to assist with that. That is where HP Officejet 3830 Inkjet Multifunction Printer comes in. HP Officerjet 3830 can connect to the smartphone or tablet of users. Tasks can be simplified and up to 50% of of ink can be saved with this affordable, easy to use all in one with fax. It fits in nearly any space and works quietly in the background. The OfficeJet 3830 has affordable at home printing with HP Instant Ink.

Office 365

Office 365 has most major productive capabilities for the office. In addition to your email via Outlook or basic document creation on Word and Excel, Office 365 also has storage via OneDrive and there is a meeting software with Microsoft Teams.

Cisco Meraki

Cisco Meraki is IT Network Management in the cloud. Through Cisco Meraki, IT Managers can closely monitor endpoint devices and their activity within the network. If a device is problematic or suspicious, the IT Manager can closely monitor the situation and isolate the endpoint device.

Symantec Endpoint Device Security

Symantec Endpoint Security delivers the most complete, integrated endpoint security platform. As the on-premises, hybrid, or cloud based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions. A unified cloud-based management system simplifies protecting, detecting and responding to all the advanced threats targeting your endpoints.

Data Backup

While it can be challenging to plan for business continuity, it's also absolutely criticla. HPE Small business solutions for Hybrid File and Backup are ready-to-go solutions that enable you to adopt a simple yet robust business continuity plan.

You can keep the business running with a robust business continuity plan that protects business files and data with on-site and cloud backups. You can improve productivity by easily sharing and organizing files - with no need to worry about data loss.

Compulink has a free IT Procurement resource where businesses, public institutions, and nonprofit organizations can visit to do free research on the necessary IT products for your business needs. 

Click below for the product information resource for COVID19.

Click To View The IT Master Pack for Business Continuity
The Benefits of Display Boards Across Sectors

A display board can add great benefit to the business/enterprise context. When meetings are held, display boards can be used to visually depict what is being discussed and consolidate different ideas/plans etc into one board. Oftentimes display boards can be used for videoconferencing meetings with large groups in a conference room. There is a general misconception that display boards are just good for presenting new material and are “glorified televisions.” Here are display boards we recommend!

Apple TV

The Apple TV can have surprising benefits to the business environment. While some non-business related benefits include streaming movies, TV shows, and Netflix content; Apple TV can also allow you to display your iPad 2,3 and iPhone 4s to the screen on HDTV or projector via Airplay Mirroring. In a conference setting, Apple Airplay enables users to connect content on these devices without requiring a connector cable. Users can easily disconnect their device and allow a colleague to use their Airplay to connect to the TV from anywhere in the room and perform their presentation.

Interactive SMART Board

The SMART Board has its own set of unique benefits. The SMART Board nowadays comes with an operating system (IQ) that makes it possible to use without a computer plugged to it. Additionally, you can connect your computer to the SMARTBoard and interact with your teammates from the SMART Board.

The SMART Board has some key functions similar to a computer. For example, you can save files and surf the internet from SMARTBoard without a computer connected to it. The SMARTBoard enables users to use the whiteboard to draw diagram and take notes from the board screen. You can save your notes on your smart board to access it anytime.

The SMART Board integrates with a whiteboard app on your mobile device. You can use this app on the mobile device to write on the white board in real time.

Click To View More Information About SMART Board

Print Security, The Overlooked Vulnerability

Cyber-security has become a vital asset in recent years due to the increase of malicious cyber threats. This applies to all types of organizations: businesses of various sizes, government agencies, nonprofit organizations, etc. We have even written a separate article about the alarming trends of cyber-security that can not be ignored.

Every connected asset which becomes a part of a network becomes a potential opening for attack. There is however, one aspect of the network security that organizations often overlook. That is print security.

Secure print refers to printing that incorporates specific privacy standards to prevent unauthorized access to the data on the printed information. This security concept applies to both the network and hardware. Because printers are commonly seen as solely a hardware set up, print security has been an overlooked vulnerability.

According to the Global Print Security Report by Quocirca, 60% of businesses in the UK, US, France and Germany suffered a print-related data breach in 2018. The data loss related to these breaches costs companies an average of more than $400K.

In IT Management, preventive measures always cost less than reactive measures. A breach, including one into the print environment, can prove debilitating when it comes to costs. In a Managed Print Service, typically the service provider monitors the environment of the organization which includes security as well. Click on the image below for more information on your print environment.

The Cost-Effectiveness of Managed Print

The subscription based model has become a common way to purchase goods and services in our modern “As-A-Service” era of Information Technology. This includes, but is not limited to Managed Print Services. Managed Print is a solution where, rather than purchasing a printer(s) as a one time hardware purchase, your print environment is regularly monitored by an external vendor. Here are four benefits to cost that comes with Managed Print:

  1. Less Consumption
    In your typical print environment, there is widespread consumption of paper and electricity. Most of the paperwork do not get used at all.

    Managed print can centralize printing assets into fewer printers with maintenance of print usage quantity. The centralization of the printing hub can reduce the need for printing supplies and fewer machines can lead to less intensive usage of electricity.
  2. IT Costs
    Outsourcing Managed Print can free up your IT Department into focusing on network security, and the broader IT environment.

    Typically when a print situation occurs, the IT Professionals are sent to deal with the issue right away. Under a Managed Print Service, your provider will handle everything, allowing your organization’s IT environment to remain secure. All this would be included in the Managed Print subscription model as well.
  3. Improved Equipment Upgrades
    Typically, companies and organizations wait for their printers to reach End-of-life (EOL) before refreshing their printers. This involves a large purchase of new hardware upfront having an immediate impact on the budget (affecting other areas of the operations.)

    Under a Managed Print Service, refreshing your equipment will be taken care of with a high degree of stability. If you are running low on toner or your printer is reaching end of life, the service provider will be closely monitoring these and consult you accordingly.
  4. Consolidated Vendor and Spending
    With MPS, you are working with one sole vendor for the entire print solution. This means one invoice for your accounting department. Additionally, this also means that you are eligible for volume pricing. Rather than purchase multiple hardware from different vendors with less overall discounts, you can obtain bulk discounts from one invoice.

Overall, Managed Print helps consolidate your print environment into one organized strategy. Collaborating with a Managed Print Provider can enable you to closely monitor your print supplies and health while also reducing time spent on it. Monthly subscription on managed print can help make print budgeting more predictable as your supply needs are immediately addressed.

Seven Security Measures Your IT Team Needs To Take In The Midst of Cyber Warfare

In the midst of political tensions between the United States and Iran, the threat of cyber attacks on businesses and government agencies remain strong. Homeland Security has warned U.S. companies to “consider and assess” the possibilities and potential impact of cyberattack on their businesses.

Ransomware Incidents in 2019

Cyberattacks can have devastating impact on both government agencies and businesses. Right before the 2019 holidays, an Arkansas-based telemarketing firm suspended their operations and left 300 employees jobless due to a ransomware attack. Their servers were attacked by malicious software and kept their information systems locked from them for ransom. They lost hundreds of thousands of dollars due to the incident.

Additionally, the state of Louisiana declared a state of emergency in November 2019 following a cyberattack on state government servers. A new ransomware called Ryuk struck a facility belonging to the U.S. Coast Guard, affecting facility’s access to critical files.

An Alabama hospital system called DCH Health Systems quit accepting new patients after a ransomware attack on its computer systems. They paid an undisclosed sum to the attackers. After the attack was resolved, patients of the DCH Health System filed federal class-action lawsuits accusing the three hospitals of negligence, invasion of privacy, breach of contract, and breach of fiduciary duty.

Cybersecurity Best Practices

Preventing a cyber breach requires more than just the IT Department; it is an organization wide endeavor. Here are some best practices for cyber-security

  1. Multi-Factor Authentication

    Strong passwords with keys, numbers, and avoiding obvious information like birthdays or names; are still a recommended route for security measures. However, this may not always be reliably implemented. Whether employees are using strong passwords or not, multi-factor authentication can provide an added layer of security in the scenario of stolen passwords. This added layer can be the user’s fingerprint or a text message to their phone.

  2. Update your software and computer systems

    All software applications and computer systems periodically require updates. Software and system updates can seem like a time-consuming hassle but can be a life-saver. Updates not only improve the overall function of the software/system; but oftentimes there are new bugs, and types of viruses that emerge. Updates on general software, computer systems and virus detection software can add a layer of protection against emerging cyber-threats.

  3. Back Up Your Files

    Cyberthreats often take aim at your data. That’s why it is best to secure and back up files in case a data breach or a malware attack takes place. Data can be backed up offline, external hard drive, or in the cloud. In the scenario of an attack, you will not lose your information.

  4. Avoid strange links and emails

    Phishing has been a large culprit in ransomware attacks in recent years. Phishers try to trick you into clicking on a link that may result in a security breach. Phishing comes in the form of malicious links that have viruses and malware embedded in them or in email attachments. Be cautious of links and attachments in emails from senders you don’t recognize. In the blink of an eye, your attachment download can enable an infiltration into your organization’s computer network that can prove to be devastating.

  5. Invest in security systems

    The cost of a security solution may seem intimidating to smaller businesses. A security system solution can include antivirus, malware detection, network firewall, and other products. While security solutions come at a cost, they are cost-effective in the long term because they are a preventive measure against the financial/legal costs of a cyber-breach.

  6. Secure your print environment

    All endpoint devices of the IT environment are an opening for attack, and this includes the print environment as well. Printers are connected to the network, meaning that if a printer is infected with ransomware, the entire network can be at risk of a cyber breach. When evaluating your security environment, do not forget to include print security in your security strategy.

  7. Staff Training

    Cyber-security does not end with the purchase of a strong security solution. Even with a strong security solution, bad cybersecurity practices such as opening a phishing email can leave a company vulnerable. In the aforementioned incident of the United States Coast Guard, an employee opened a phishing email which led way to a facility belonging to the Untied States military to be infected with ransomware. It is important to give your staff training, or if you are an employee; to ask for training.

The political conflicts between United States and Iran are not the only ones of the 21st century; there are and will continue to be more similar political situations. With 21st century conflicts comes cyber attacks as a weaponized tactic. Regardless of what your political views and leanings are, it is crucial that you keep in mind cyber-security best practices and solutions for your team.

Compulink Technologies is an MBE Certified Firm that has been bringing top-notch IT Service solutions to businesses and government agencies across the nation since 1986.

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