Remote Work Is The New Norm (The Facts)

Remote work is on the rise! The convenience of working from home was a foreign idea in the 20th century before digital technology was as rampant as it is today. However, as cloud technology and managed services soar, more organizations have the ability to enable their employees to work remotely.

There are statistics to demonstrate this as well. in a 2018 Jabra Knowledge worker survey, it was reported that mobile professionals spend 20% of their productive time at a desk. The Jabra C-Level study from 2018 indicated that 32% of C-Levels believe that the best way to cut office cost over the next 3-5 years is by hiring remote workers. There is a predicted 7% Growth of global smartphone value in Unified Communication from 2018 to 2022.

The rise of remote work leads to a rising necessity of cloud and appropriate technology solutions for organizations worldwide. It is highly crucial for IT professionals and C-level executives to collaborate and determine what company functions are that can be automated and made easier via technology.

5 Headsets That Can Boost Concentration

As we mentioned previously, concentration and productivity in the workplace is met with challenges. The open office format, while collaborative in nature, can disrupt workflows of individuals. Even if an individual is not directly interrupted, background noise can be a distraction as well. Here are five headsets we recommend to overcome these distractions:

Logitech H540 USB Headset

The Logitech H540 is a High-quality, high-performance headset that brings your PC calls and music to life. With the plug-and-play USB connection, you’ll experience crisp, digital stereo and more true-to-life calls almost instantaneously. The H540 comes with laser-tuned drivers and a built-in EQ deliver superior, unrivaled audio quality and rich bass – maximizing the overall listening experience. The headset comes with volume and bass level control as well as the ability to instantly mute the mic at one’s fingertips. Soft leatherette padded headband and earcups allows users to talk or listen in comfort for hours on end. The adjustable microphone reduces background noises for crystal-clear chatting. Headset works with games, movies, music and common calling applications and is compatible with Windows and Mac OS. Cable is 6′.

Click Here to view the Logitech H540 USB Headset in the Compulink E-Store.

Logitech Wireless Headset Mono H820e

During long conference calls, getting up out of your chair can make all of the difference. The Logitech Wireless Mono H820e has powerful wireless technology allows you to move freely up to 300′ from your desk with up to 10 hours of wideband talk time. Plus, its DECT wireless connectivity won’t interfere with Wi-Fi devices in your office. The lightweight, contemporary design of this headset is complemented by top-quality materials like TR90 nylon, a padded leatherette headband, and replaceable leatherette ear pads to provide hours of comfort and durability. Headset is designed for heavy-duty business users in open work spaces, offices or home offices.

Click Here To View the Logitech Wireless Headset Mono H820e

Plantronics CS540 Wireless Convertible Headset System

The Plantronics CS540 Wireless Headset System connects to your office phone, giving you superior comfort and mobility up to 350 feet. Voice-dedicated 1.9 GHz DECT technology and advanced wideband audio provide uncompromised audio quality, the lowest probability of interference, and up to 9 hours of talk time. Adaptive power system optimizes balance between range and talk time. Volume and mute controls at your fingertips allow adjustments remotely. Digital encryption assures secure conversations. You can conference up to three additional CS headsets to have coworkers easily join calls. Battery is 80 percent recharged in 1.5 hours and fully recharged in 3 hours. Convertible headset gives you your choice of over the head, over the ear, or behind the neck wearing style.

Click here to view the Plantronics CS540 Wireless Convertible Headset

Cisco headset 500 Series Headset

The Cisco Headset 500 Series is a professional range of wired and wireless headsets optimized for Cisco IP phones and soft clients. These headsets are designed for workers in open work spaces so they can be more productive. They feature vibrant audio, powerful noise isolation, and exceptional comfort. The Cisco® Headset 500 Series delivers surprisingly vibrant sound for open workspaces. Users can stay focused in noisy environments with rich sound, exceptional comfort, and proven reliability. The 500 Series offers a lightweight form factor that is comfortable to wear, even for an entire workday. It”s designed for workers who spend a lot of time wearing headsets for voice communications and listening to music.

Click Here To View The Cisco 561 Headset in the Compulink E-Store

Jabra EVOLVE 75 Headset UC Stereo

The Evolve 75 is a wireless headset with superior Active Noise Cancellation and integrated busylight to enhance your productivity. Dual connectivity to two Bluetooth Devices allows you to take calls and listen to music from the same headset, giving you extra freedom to move 100ft/30m away from your smartphone and/or PC.

Click Here To View the Jabra EVOLVE 75 Headset In the Compulink E-Store

Attention Span Statistics That Affect The WorkForce

Concentration in the workforce is vital for employers and employees alike. It goes without saying that employees need to have concentration on their jobs to fulfill their functions and the overall organization/company to thrive. However, there has been recurring data that implies that employee productivity and concentration is lagging as a result of trends and habits in the workplace.

Open offices have become a trend among organizations. The logic has been to foster a symbolic sense of organizational mission, making employers feel like they were in a relaxed, creative work environment. Despite all this, open offices were damaging to the workers’ attention spans, productivity, creative thinking and satisfaction. Even with this effect on concentration of open offices, 70% of all offices now have an open floor plan.

The strengths of open offices are that they enhance a collaborative atmosphere with employees immediately close to each other and being able to transparently communicate. The downsides of increasing open office environments are the effects on concentration. A 2018 Jabra Knowledge Worker Survey stated that 81% of knowledge workers report that noise and interruptions significantly impact their productivity. Noise and interruptions are what makes open offices a double-edged sword.

After getting distracted, employees also have to get back to their work and resume productivity. A study has shown that the average time it takes to get back into full focus following an interruption was 23 minutes. The same study’s data has shown that people compensate for interruptions by working faster; experiencing more stress, higher frustration, time pressure and effort.

The purpose of this collection of studies was not to argue against open, collaborative office spaces; but to highlight problematic trends that surround office productivity. However, these issues with decreased productivity and attention can be resolved with the appropriate tech solutions that accommodate work space productivity.

Two Digital Meeting Tools That Enhance Collaboration (And Their Features)

Videoconferencing has become a popular communicative tool. Everyday groups of professionals that are not necessarily in the same vicinity (or simply do not have time to meet in person) use a videoconferencing tool to facilitate meetings. Since we have provided prior advice on how to buy video conferencing tools, here we have two tools that we recommend, Cisco Webex and Citrix GoToMeeting. Below we provide a list of features each distinct product has. Keep in mind that some of their features may overlap!

Cisco Webex has the following features:

  • Web and Video Conferencing
  • Conferencing
  • Webinar
  • Chat and Brainstorming Tools
  • Application/File Sharing
  • Multimedia content sharing
  • Call Sharing

Citrix GoToMeeting has the following features:

  • One-Click Meetings and One-Click Recording
  • Call to Join meeting
  • Toll-Free Option
  • Meeting Scheduler Function
  • Built-In Audio
  • Toll-Free Option
  • Personal meeting Room
  • Join Via Desktop/Mobile Options
  • Desktop/Application Sharing
  • Drawing Tools
  • Virtual Whiteboard
  • Hand Over Control

Adopting videoconferencing tools can consolidate communications and digitize meetings. These efforts and initiatives can cut costs for organizations and boost the idea of remote work.

Team Collaboration Comes With Its Own Set of Challenges

As technology advances, it increasingly affects the work environment across many industries. Thanks to technology, there has been a surge of remote work employment the past decade. The State of the Remote Job Marketplace report from Flexjobs says there are now 3.9 million Americans or 2.9% of the total U.S. workforce who work from home at least half the time.

The increase of remote work comes with a growth in communication with remote colleagues. For example, a Microsoft Survey stated that 78% of the workforce report that they communicate with remote colleagues daily. These trends in remote work comes with its fair share of issues. Remote employees and in-house staff need to have digital meetings to foster productivity and teamwork. A Jabra Knowledge worker survey from 2015 reported that 63% of participants report that their meeting performance was negatively impacted by tech issues. Additionally, 10% of the average 45 minute meeting was reported to have been spent on tech glitches.

These statistics demonstrate that while remote work is on the rise, it comes with many obstacles that may hinder employment productivity. This is why it is important for organizations to adopt the appropriate cloud and hardware solutions to alleviate many of these technical setbacks.

Study Provides Tech Buyers Tips On Video-Conferencing Tools

IDC has done a comprehensive study on market trends around videoconferencing. The research was a quantitative and qualitative assessment of the characteristics that can help videoconferencing solutions gain success with technology buyers.

According to the study, the increasing use of videoconferencing within organizations is being driven by a desire to:

  • Collaborate more effectively (via high-resolution video, audio, and data content and other tools and capabilities) with a wider circle of coworkers in huddle rooms, at desktops, in remote offices and on mobile devices from any location.
  • Expand the use of video externally to include the growing demand for business-to-business (B2B) and business-to-customer (B2C) sessions with customers, clients, business partners, and prospects.
  • Integrate/embed video with key business processes and applications (e.g., customer service, HR, remote diagnostics and distance learning).

For videoconferencing to be a successful purchase, IDC recommended technology buyers to consider the following:

  • The video-conferencing solution should be user-centric with richer, more intuitive user interface (UI) – basically a single software-based interface to manage video collaboration from whatever device, from any location, with data content, across any applications that may be integrated with one or more company business processes.
  • Solution providers should demonstrate that video integration with UC&C solutions (telephones, instant messaging, web conferencing, and other collaboration applications) increases the overall value of video solutions for customers and shows a vendor/partner commitment to selling solutions compared with just selling standalone videoconferencing systems.
  • As an alternative to deploying video network infrastructure on-premises, video-as-a-service (VaaS) and infrastructure-as-a-service (IaaS) offerings can provide much-needed flexibility and scalability and are less capital-intensive options for buyers to consider for videoconferencing.
  • Video cloud services should be considered for those organizations lacking the IT skills and resources to manage and support their own enterprise video infrastructure. Video cloud services can enable companies to deploy video with limited IT resources, provide end-user access to video sessions regardless of location for a monthly fee per client or endpoint, and simplify firewall integration, traversal, and management. In short, cloud can help change the economics of videoconferencing for many companies, especially small and midsize companies.
  • Organizations should be aware of the opportunity that web browsers present for real-time video collaboration. A web browser provides an alternative for anyone who does not have access to a room or other video endpoint system or does not have a vendor software client installed on his or per PC or mobile device. Depending on the circumstances, a web browser usually requires a software plug-in to be installed to support a specific vendors’ collaboration session (e.g., for audio and video).
  • For capturing, storing, and managing the many video collaboration sessions that occur within organizations for on-demand access by employees, solutions such as video content management, rich media content streaming, and application sharing continue to draw significant interest from customers.

With new advancements in videoconferencing technology, buyers ought to consider what their options are. In the tech industry of today, videoconferencing can conveniently take place in the Cloud.

Compulink Technologies is an MBE Certified Firm that has been bringing top-notch IT Service solutions to businesses and government agencies across the nation since 1986.

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