Expert guide to running Hybrid IT

A successful deployment and utilization of a Hybrid IT environment depends on an effective operations model. Get advice on how to deliver a secure environment, optimize resources and workloads, manage costs, and achieve an optimal ROI.

Download: An expert guide to Hybrid IT: This report covers the tools, techniques, and strategies required for an effective operations model.

Legacy and physical data centers aren’t going away. If anything, they are consolidating and becoming more capable and powerful. And while cloud computing options continue to increase, more than 60 percent of businesses indicate that Hybrid IT solutions are now, and will be in the future, a significant part of their enterprise computing solutions.

Successful deployment and utilization of hybrid computing depends on an effective operations model. When properly implemented, Hybrid IT operations allow an unprecedented level of flexibility in the deployment of business solutions and the development of new processes and business opportunities.

Hybrid IT is optimized for knowledge worker-focused applications, but complex operations and applications from big data analytics to huge databases are also well suited in a properly managed Hybrid IT environment.

Hybrid IT operations focus on:

  • Simplifying server and application deployments
  • Making resource management invisible to the end user
  • Providing security for infrastructure and data

What you’ll find inside:

Securing your Hybrid IT infrastructure

A discussion of the tools, techniques, and applications that allow you to secure your Hybrid IT infrastructure.

Placing your workloads where you need them

One of the key advantages of Hybrid IT is the ability to deploy applications and services when and where you need them, using physical and virtual platforms, while managing them as part of the cohesive whole.

Management across multiple clouds, services, and data centers

Enterprise-scale Hybrid IT solutions will include physical and virtual servers and services, often geolocated around the world. Learning to manage them as a single entity drives the greatest benefit from a Hybrid IT deployment.

Defining your core apps and services mix

It is critical to understand the core apps and services. While line-of-business applications are usually simple to identify, core applications are not always obvious, especially with shadow IT and credit card deployments.

Securing your data across the universe

In a world of cloud data and Hybrid IT deployments, having a comprehensive plan that allows IT to maintain the security of its data regardless of its location is a cornerstone of present and future IT activity.

Pricing Hybrid IT

It’s not just an issue of CapEx vs. OpEx. Determining the costs of an ongoing Hybrid IT deployment also means careful evaluation of how and where applications and services are deployed and where money is invested in order to realize the greatest ROI.

Delivering the edge

With edge computing and business IoT becoming major factors in enterprise deployments, how and where edge-based technologies should be deployed has become a significant concern to enterprise IT.

Overcoming the Top 5 Customer Cloud Fears

Some products sell themselves. Others require a bit of hand-holding. Cloud sits somewhere in the middle.

On the one hand, every customer has heard the growing cloud chorus and knows that many in their industry are already onboard. At the same time, cloud raises difficult, sometimes scary questions for organizations and IT teams. It’s up to cloud partners and technology advisors to find answers and help their clients separate myth from reality.

We spoke with several of the most successful Citrix partners about the biggest concerns their customers raise about cloud, and the most effective strategies for responding.

1. Fear of Huge Changes to IT

A common concern our partners encounter in the field is an overarching sense of culture shock when customers contemplate cloud. Part of the blame can be laid at the feet of cloud marketing. When people are bombarded with nonstop messages about how revolutionary cloud is, you can’t blame them for imagining it will turn their entire IT organization upside down.

The best response our partners have discovered: Dispel this myth by showing customers how much cloud they’re already consuming — often more than they realize.

“Dispel this myth by showing customers how much cloud they’re already consuming”

“When customers are interested in cloud but express these kind of concerns, we say, ‘Well, you probably are already in the cloud and just don’t know it,’” says Beau Smithback (@BeauSmithback,) CEO, Envision IT (@envisionitllc.) “You’ve probably got Salesforce, or AppDynamics, or some other service you’re already using out there. So it’s not as scary as you might think.”

2. Fear of the Unknown

Along these same lines, sometimes the IT people you’re working with have very human (and understandable) fears about changes to their own roles, or of losing the control over the environment they have today. What will their job look like as the company adopts more cloud? How valuable will they be to their employer?

The best response to these concerns: In-depth conversations about what cloud will look like (and won’t look like), and the different kinds of value that IT leaders will bring to their organizations as they use more cloud.

“It’s really about helping customer organizations shift the way they think,” says Ronnie Altit (@raltit,) CEO, Insentra (@Insentra.) “We help them focus less on what they have control over and more about the business outcomes they’re looking to achieve. We try to get them comfortable with the idea that, as they move things to the cloud, their roles won’t disappear, they’re just going to morph into something different. We have a lot of conversations with clients about what that morph looks like, because it’s not a change that happens overnight. It’s a journey.”

“We help them focus less on what they have control over and more about the business outcomes they’re looking to achieve.”

3. Concerns about Cloud Return on Investment

Some of the bigger concerns around cloud involve costs and benefits. Here again, sometimes the cloud marketing machine does as much harm as good. Customers looking seriously at cloud for the first time may assume that cloud automatically costs less than on-premises. Then, when they start looking at possible costs of ramp-up, re-factoring applications, or complexities of migration, they can get a bit of sticker shock.

But for most customers, cloud does deliver a concrete ROI over time. Our successful partners get ahead of the ball by listening, assessing and advising on the right solution with total transparency. They walk their customers through all the business advantages of cloud, instead of focusing exclusively on the short-term bottom line.

“One of the biggest fears we hear is, ‘Am I going to see an ROI? What’s the total cost of ownership when I go to the cloud?’” says Altit. “When you start looking at it from that perspective, you tend to miss what cloud really is about. It’s more about the agility, the flexibility. And it’s very hard to put a dollar figure on what that means for a client’s business.”

Some partners focus on hidden costs in customers’ current environments, which they may not be factoring into their evaluation.

“I’m surprised at the number of customers who don’t realize what the hard and soft costs are for their on-premises environments versus cloud,” says Pete Downing(@techdudeinc,) chief marketing technology officer, XenTegra, LLC (@xentegra.) “We educate customers on the savings from not having to update the application environment anymore, the evergreen setup for different components on-premises. We explain how it’s truly secure, because you get to choose what you do with your OS and your data, while the cloud provider manages the control plane. Once they get it, it becomes a much easier conversation.”

“It’s more about the agility, the flexibility. And it’s very hard to put a dollar figure on what that means for a client’s business.”

4. Concerns about Skills Gaps

Many clients fear that cloud will require a different set of skills, and they worry they’re not currently equipped to navigate the change. This can actually be a great conversation, as it allows partners to emphasize the value they bring to the table: boosting the customer’s existing in-house skill set so that their business can succeed.

“Legacy IT people can build infrastructure, build servers, install operating systems, but moving to a cloud model requires a different skill set,” says Matthew Metelsky (@telsky,) chief technology officer, Third Octet (@thirdoctet.) “We show them solutions like Citrix Cloud, where they can satisfy some of these gaps by using purpose-built software-as-a-service. And then of course, organizations like ours are here to augment skills gaps. When customers know they have our support, they’re a lot more comfortable.”

“Boosting the customer’s existing in-house skill set so that their business can succeed”

5. Security and Compliance Concerns

Cloud providers have made major strides in dispelling myths of weak cloud security, but partners still have work to do in reassuring some customers.

“A common misconception we still see is that cloud is totally open and available for everyone to access your files or data or applications,” says Adam Clark (@_adamclark,) solutions architect, Xenit AB (@XenitAB.) “Of course, it’s not really like that. It’s probably more secure than their own on-premise environment, especially for smaller companies.”

Some effective approaches that Citrix partners recommend:

  • Walk through the differences between cloud and on-premises security.
  • Explain the ways that cloud can make it easier to enforce security and compliance, such as applying more granular control over data in different geographic regions.
  • Point to the large number of organizations with stringent security requirements(government agencies, financial services, healthcare) that are increasingly moving to cloud.

“It’s probably more secure than their own on-premise environment, especially for smaller companies.”

Drones Benefits


Scanning the sea for danger

This deepening intelligence powers the Ripper Group’s shark-spotting drones in Australia. Chief Operating Officer Ben Trollope says the Westpac Little Rippers stream video in real time. Functioning like a visual search engine, the software scans vast miles of ocean for the tell-tale shape of a shark. The machine-learning program has been trained on millions of photos of sharks and other shapes in the sea. The challenge now is perceiving the sharks at ever-greater depths and in murky water. Sometimes, Trollope says, the system still confuses a small whale for a shark. But every mistake sharpens its focus.

Westpac Little Rippers patrol the skies over dozens of Australia’s beaches. When they spot a shark, they call out an unmissable 130-decibel warning and direct swimmers away from danger. Ripper Group also makes larger drones that can drop life rafts and emergency supplies to distressed swimmers or boaters.

Health care for all of Rwanda

The drones used in Rwanda, produced by California robotics company Zipline, look more like airplanes than helicopters. The fixed-wing design adds strength to help power the vessels through storms. They have a round-trip range of up to 90 miles.

In less than two years, Zipline has delivered 4,000 shipments in Rwanda — one-third of them life-saving, according to the UPS Foundation, which has invested $2 million in the venture. In coming months, a second nest will enable the drone network to cover the entire Central African country, reaching 400 health clinics. Because normal impediments don’t hinder their movements, they’re fast, and can be used at a moment’s notice, drones offer flexible and nimble new methods of delivery. Joe Ruiz, director of UPS Foundation’s Humanitarian & Resilience Program, foresees a growing role for drones in aid and rescue, from natural disasters to medical emergencies. “Think of organ transplants,” he says.

A boon to infrastructure repair

Autonomous drones are already flying over (and under) bridges and along pipelines, pinpointing areas that are corroded or have loose struts — and scheduling the needed repairs. This constant machine surveillance could soon replace the old and inefficient way of spotting trouble: having teams of human inspectors occasionally fly over in a helicopter.

HP- and Intel-powered drones flew over the stage during ODESZA’s performance at Coachella.

Just for fun

Drones are also starting to make their mark in at live events, from the Olympics in South Korea to a spectacular show at this year’s Coachella Valley Music & Arts Festival in Indio, Calif. During the nighttime outdoor performances of ODESZA, the GRAMMY-nominated electronic music team of Clayton Knight and Harrison Mills, HP and Intel teamed up to send 420 Shooting Star drones zipping through the night sky above the crowds, the first time these drones flew over a live music performance. “We were honored to be a part of it,” the duo said.

Watch Intel’s HP-powered Shooting Stars drone light show at Coachella.Email: 

Voxel, the tiny 3D building blocks

Atoms, genes, transistors. These are the basic units of physical matter, hereditary traits and computers. And now there’s a magical new addition to that list that will soon be just as familiar to us and found everywhere in our daily lives — even inside our bodies. It’s called the voxel: the 3D equivalent of a pixel.

Voxels are already used in virtual reality and other kinds of three-dimensional rendering. For 3D printing, HP developed a unique voxel 3D printing technology using these 25-micron building blocks (each one just ¼ the thickness of a single human hair). Voxels are rapidly becoming the DNA of the $12 trillion manufacturing industry’s digital transformation, which will change the way the world designs and produces everything.

Goodbye to injection-molded mass production

For more than 150 years, injection molding — the process that squeezes molten metals or plastics into pre-formed shapes — has defined industrial manufacturing. Once a company invested in crafting a mold, a factory line could spit out millions of identical parts quickly and cheaply. But changing or updating that molded product requires stopping the presses for the costly and time-consuming construction of new physical molds, and possibly reconfiguring the entire manufacturing line.

Now, thanks to recent breakthroughs in chemical science, voxels are being harnessed to make 3D printing faster and more affordable, give designers a microscopic level of control across the entire production process, providing manufacturers with a level of flexibility that has never before been possible. There’s no more stopping the presses if you need to make changes or iterations in your design during production. Just tweak the design on your computer screen, and production of the new object will continue without anyone needing to retool the mold or reset the factory line. And because HP’s 3D printing approach controls how each tiny voxel is built, inside and out, the scope of that design flexibility will, over time, become practically limitless.

Unleashed: unimaginable new control over design details 

Multi Jet Fusion’s voxel control technology is not only transforming how we make things, it’s also revolutionizing the way we design them. Voxel control allows designers to break objects down to the smallest nuances of shape, color and function and apply them with microscopic precision, creating a new sense of endless possibility.

To produce a 3D object using voxels, HP’s Jet Fusion 3D printers start by laying down a super-thin sheet of material less than the thickness of a sheet of paper. A printhead equipped with 30,000 nozzles then swoops over the material, precisely applying chemical fusing and detailing agents to form the shape of the object being created, and then applying infrared heat at very specific levels to make them fuse and do things like rendering objects in full color.

But it’s what’s going on inside this mix of materials that’s the real game-changer. HP’s printhead puts out 340 million of these voxel building blocks per second. Not only does that help produce objects 10 times faster than other 3D printing methods, it also gives designers unprecedented control over the details of what they’re making.

Previously, 3D design software and printing methods only allowed designers to create objects defined by their surface. But voxel printing technology lets engineers define each voxel’s characteristics both inside and out. That means designers can go inside 3D-printed objects as they’re being printed — depositing and mixing in additional materials, giving each individual voxel different properties in real time, which is at the heart of the breakthrough technology that enables flexible production.

Creating novel materials from the inside out

With this completely new digital manufacturing vision, HP’s voxel-level 3D printing will soon create new products, and entirely new markets, that simply aren’t possible using traditional production methods, or even other 3D printing methods.

With voxel-level control, designers will soon be able to influence the way in which materials bond with each other, allowing them to change the tiniest mechanical properties of physical objects, such as allowing very specific areas to be soft and flexible while others are rigid and hard.

For example, by applying agents containing bits of metal to voxels in specific patterns, 3D-printed objects could be embedded with functional electronics such as simple circuits, sensors or even wireless antennae.

This alone further expands the design possibilities of 3D printing, but micro-level control goes for color, too. Different hues can be infused into individual voxels to create dazzling and unlimited arrays of color configurations to serve a variety of aesthetic or functional applications. It can even help save lives.

For example, a surgeon may need a better reference for his patient’s heart than a 2D x-ray can provide. Soon, that doctor will be able to make a 3D scan of his patient’s heart and from it, create an exact replica — with its unique network of multicolored veins and arteries — and then 3D-print it within feet of the operating room, potentially supporting better surgical outcomes for millions of patients.

Shrinking the global supply chain for the better

Another change enabled by 3D printing will come as designers rethink the traditional process of conceiving, producing and distributing things now that they’ll be able to design and evolve products in real time. With a swipe of a mouse, they’ll be able to keep up with customers’ evolving tastes and specifications, tailoring products on demand — and producing them physically closer to their consumer markets. That will localize manufacturing, slashing the time it takes to get a product into a customer’s hands by shortening the distribution chain, lowering transportation-related emissions and ushering in an era of mass customization.

3D printing doesn’t rely on the economies of scale that drove the rise of global mass production. So manufacturers won’t need to build mass assembly lines in  far-flung locations and ship their products overseas. Instead, they’ll locate micro-plants in unique markets around the globe, designing and producing small batches of products tailored to the needs of local customers while slashing logistics costs, eliminating delivery delays or overstocking and lowering their carbon footprint.

Embedded biosensors and bioplastics coming your way

As industrial, medical and consumer product designers start wrapping their heads around the boundless capabilities of HP’s voxel-level 3D printing, they’ll come up with new uses and applications that are hard to even imagine today. The products will be embedded with advanced biosensors that could track medical conditions. And as the range of materials expands to include bioplastics or even lab-grown nerve cells, the tantalizing promise of restoring hearing or sight for more people in more places around the world moves closer to reality. With the advent of voxel 3D printing, the distance between big ideas and physical reality has never been closer.


“Midnight Runs”

Compulink delivered 1200 computers (3600 items in total) to a Government client with 100% Client Satisfaction.   Business as normal for Compulink, however there is more to the story.  What appeared to be a normal procurement was deceiving, as several requirements and roadblocks affectively made delivery a challenge.  Compulink was required to break the delivery into four nightly runs at Midnight, into a Union restrictive building that was undergoing a complete renovation.

Securing a solid relationships with the Building Management, the Truckers, the Elevator crew, the Security Guards and Union labor, Compulink was able to coordinate and complete the delivery on time and within budget to the absolute satisfaction of the client.

Facing a host of logistical issues with tenacity is how Compulink built its reputation and delivers quality service.  For this assignment, we put our plan together and executed flawlessly.

Compulink Technologies, Inc. Named to CRN’s 2018 Solution Provider 500 List

New York, NY, June 4, 2018 – Compulink Technologies, announced today that CRN®, a brand of The Channel Company, has named Compulink to its 2018 Solution Provider 500 list. The Solution Provider 500 is CRN’s annual ranking of the largest technology integrators, solution providers and IT consultants in North America by revenue.

The Solution Provider 500 is CRN’s predominant channel partner award list, serving as the industry standard for recognition of the most successful solution provider companies in the channel since 1995. The complete list will be published on, making it readily available to vendors seeking out top solution providers to partner with.

“Compulink is proud to have received the prestigious honor of being recognized as one of the most successful solution providers in the channel. We will continue to dedicate our services to the growth and success of our clients.”

“CRN’s Solution Provider 500 list spotlights the North American IT channel partner organizations that have earned the highest revenue over the past year, providing a valuable resource to vendors looking for top solution providers to partner with,” said Bob Skelley, CEO of The Channel Company. “The companies on this year’s list represent an incredible, combined revenue of $320 billion, a sum that attests to their success in staying ahead of rapidly changing market demands. We extend our sincerest congratulations to each of these top-performing solution providers and look forward to their future pursuits and successes.”

About Compulink Technologies, Inc.
Compulink Technologies Inc. is a total solutions IT firm. We provide information technology consulting, managed services, and product fulfillment services to commercial, non-profit, and government organizations for over 30 years. Our innovative ideas help organizations capitalize on today’s top technology solutions to improve performance, security and financials. As a Minority Owned Small Business, Compulink is committed to excellence and providing top technology solutions to City, State, Federal and Commercial clients.

About the Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.  

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Compulink Technologies is an MBE Certified Firm that has been bringing top-notch IT Service solutions to businesses and government agencies across the nation since 1986.

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