This Privacy Policy elaborates on our practices with information that we collect through activities that link to this Privacy Policy including websites and through your interactive business with Compulink Technologies Inc. When we refer to ‘we’, “CTI” or ‘Compulink’ in this policy we are referring to Compulink Technologies Inc. By providing information to us, you agree to the terms and conditions of this Privacy Policy.

Information We May Collect

From whom we may collect data:

  • employees and former employees including volunteers, agents, individual contractors, temporary or casual workers;
  • applicants who have applied for employment;
  • relatives, guardians or associates of employees, former employees or applicants;
  • contractors, agents, consultants and suppliers both past and present and their individual employees or representative;
  • customers and former customers and their employees or representatives, which may include clients of our customers and former customers;
  • individuals and representatives of organizations who have registered with Compulink Technologies Inc. to obtain information on products and/or services offered; and
  • Individuals and representatives of organizations who have visited the website.

Information may include:

  • browser and device information;
  • server log file information;
  • information collected through cookies and other technologies;
  • demographic information and other information provided by you;
  • financial details;
  • complaints or grievances;
  • contact details, being corporate contact details where appropriate, including email, postal address, telephone and facsimile numbers;
  • purchasing habits and customers;
  • customer preferences;

In addition, with respect to employees, former employees and applicants the additional categories of data may include:

  • Personal details
  • Family, lifestyle and social circumstances
  • Employment details
  • Financial details
  • Complaints or grievances
  • Email and postal addresses
  • Telephone and facsimile numbers
  • Limited sensitive data such as racial or ethnic origin, physical or mental health or condition, religious observance, issues notified under whistle-blower policies, criminal records and disciplinary records, collected in the ordinary course of the employment relationship.

How We May Collect the Information

We may collect information in a variety of ways, including:

  • From you directly.
  • Through this site: Compulink may collect information through the website when you visit.
  • Through business interaction: We may collect information through your or your employer’s business interaction with our employees or offices.
  • From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties.

How We May Use Information

  • Data storage and administration;
  • Data security;
  • Customer and user administration, including the processing of orders, enquires and client reporting;
  • Employee administration;
  • Advertising, marketing and public relations activities;
  • Maintenance of accounts and records;
  • Analysis of trends and statistical data;
  • Crime prevention and prosecution of offenders; and
  • Maintenance and development of our website including tailoring for specific visitors.

Compulink ensures to always request your consent before sending you marketing communications - as per the Information Disclosure section below you may opt-out of our marketing communications whenever you please.

Our legal basis for collecting and using the personal data described above and in this Privacy Policy will depend on the personal data concerned and the specific context in which we collect it.

However, we will normally collect personal data from you only (i) with your authorized consent, (ii) when we need the personal data to perform a contract with you and other business transactions, or (iii) where the processing is in our legitimate interests and not anulled by your rights.

If we ask for your personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and will advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if we do not obtain the relevant personal data from you).

We will process your information for the purposes of operating our website and communicating with you as necessary to provide our services to you and in our legitimate commercial interests, or for the purposes of detecting or preventing illegal activities.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Your data protection rights” heading below.

Cookies

Compulink Technologies Inc., its service providers or other third parties may set cookies for your web browser when you visit our website, use our products or visit a website where CTI provides ads, content or analytics.

Use of cookies by Compulink

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as provide information to the owners of the site. A website may set a cookie to the browser used if the browser’s preferences allow it.

Generally, we use cookies in order to improve the user experience of this website in particular with customized content, tell us which parts of the websites the users have visited, keep track of your preferences while you are using CTI services, provide enhanced services, remember the location and language settings for individual users, provide general internal and customer analytics, and support security measures.

Operational Cookies

Operational Cookies are required for the proper operation of the Compulink website, allowing you to move freely around and use secure areas of our website. These cookies allow our web pages to load faster and improve service performance. Generally, we use the following cookies:

  • cookie_banner_closed – This is an operational cookie used by Compulink to display a cookie and privacy message at the bottom of our website. When the cookie banner is closed this cookie is set on your browser and the message will not display again, unless you clear your cookie history in your browser, then it will re-appear. Any data collected will not be shared with any 3rd party.
  • secure_cookie – This is an operational cookie used by Compulink to prevent any ‘hijacks’ while you are using our site, by making the session secure. Any data collected will not be shared with any 3rd party.
  • pst_* – This is an operational cookie used by Compulink so when you log into our website and close down your browser without logging out, we then keep you persistently logged in, we will prompt you to log back in to re-confirm who you are. Any data collected will not be shared with any 3rd party.
  • pref – This is an operational cookie that is used to set your language preference by Compulink. The next time you visit our site your language will be set for you. Any data collected will not be shared with any 3rd party.
  • sess – This is an operational cookie which allows you as a user to use Compulink’s website, it makes our site work. This is called a session cookie and temporary in it use. Once you close your browser the session cookie is no longer used. Any data collected will not be shared with any 3rd party.

Third Party Cookies

With respect to analytics, we use cookies from third-party service providers. For each third party cookie used, you can find below a description and a link leading you to the privacy policies of these third parties for further inquiries. We use the following third party cookies:

  1. This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
    1. These cookies are called _utma, _utmz, _ga, _gid and attribution_x_
    2. For more information on Google’s privacy and cookie policy, please visit Google’s privacy policy http://www.google.com/privacy/privacy-policy.html.

Questionnaires

The information you provide for questionnaires will be used to optimize your experience with Compulink Technologies Inc. CTI may use online surveys to ask visitors/customers for contact information (such as email address, company name). We use the data obtained from our surveys to send the participant information about our company and marketing promotion on behalf of our partners. We may combine survey information with other data we hold about you.

 

Information Disclosure

Compulink Technologies Inc. will not give or sell any information regarding you or your order and the products you purchase to any outside organization for its use in marketing or solicitation without your consent, with the exception of the limited circumstances outlined in this policy. CTI may release personal data (including personally identifiable information) when required to by law if we have belief that such action is necessary to comply with a current judicial proceeding, in response to a lawful request by public authorities, a court order or legal process served on Compulink Technologies Incorporated.

Compulink may also share your personal data with a potential or actual buyer (and its agents and advisers) in connection with any proposed or actual purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal data only for the purposes disclosed in this Privacy Policy, as well as any other person with your consent to the disclosure.

We may also disclose your information if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of the business or assets. If Compulink Technologies or substantially all of its assets are acquired by a third party, personal data held may be one of the transferred assets. Any third party who acquires assets from us may acquire all or part of our business. They may not be in the same line of business as we are. Similarly, your personal information may be passed on to a successor in interest in the event of a reconstruction, liquidation or administration.

 

Security

While CTI uses all reasonable efforts to safeguard user data, no security program is infallible, and criminal entities have been adept at circumventing widely adopted security safeguards. Accordingly you acknowledge that the use of the internet is not entirely secure and that you provide personal information to Compulink Technologies Inc. at your own discretion. CTI cannot therefore guarantee the security or integrity of any personal data that are transferred from you or via the internet. Any user or third party accessing CTI’s website or services is responsible for their own use of the website and services. Compulink Technologies Inc. is not responsible for any third party’s actions or its security controls with respect to information that third parties may collect or process via the website, services or otherwise.

Compulink Technologies Inc. uses what we consider to be the appropriate measures to protect information under our control. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All account information you use or supply on CTI's website when ordering or tracking products is held on a system which is designed to be secure. We use reputable advanced encryption technology which the aim to protect you from unauthorized use of information supplied on our website. In addition, we may use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

 

Social Media Features

This website includes social media features, including a Facebook button and a Twitter button. These features may gather your IP address, which pages you visit in the duration of your site visit, and may set a cookie to enable this specific feature to function properly. Social media features are either hosted by a third party or hosted directly on this website. Your interactions with these features are governed by the privacy policy of the company providing it.

Where we have given you (or you have chosen) a password which enables you to access certain parts of our site or our online ordering facility, you are responsible for keeping this password confidential. We strongly advise you not to share passwords with anyone who may compromise your use of this website. Please ensure this password is unique and that you do not use this password for any other purpose. If you use another account (such as a social media account) to log on to a secure part of the CTI website, then please make sure that you keep that password secure as well. If you suspect that any one of your passwords have been compromised, notify us immediately so that we can review the incident and look after the security of your details on our website.

Links to Third-Party Websites and Services

This website may contain links to third-party sites. If you visit those links they will take you outside Compulink’s service. We cannot control and are not responsible for the privacy practices of those third-party websites. We advise users to be mindful that when they leave this website, they read the privacy policy of each website they visit. This Privacy Policy applies only to this Website.

 

Retention of Personal Data

We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

Choice/Opt-Out/Rights

You have the following data protection rights:

  • you have the right to opt-out of receiving marketing communications from us. You can exercise this right by clicking on "unsubscribe" by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided below.
  • you may also have the following rights (although all of these rights are subject to some conditions and exceptions):
  • to access, correct, and request deletion of your personal data;
  • to object to processing of your personal data, ask us to restrict said processing, and/or request portability of your personal data;
  • to erasure of your personal data.
  • if we have collected and process your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent;
  • you have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.

You must be able to provide your name and email address or other information sufficient to allow us to identify you. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

If you would like to exercise your rights please get in touch with the relevant Compulink affiliate. The contact details of each Compulink affiliate are detailed on our website at here.

Postal mail should be addressed for the attention of:

  • The Global Compliance Officer for North America and APAC regions; or
  • The DPO (Legal Department) for EMEA countries.

Email should be sent to:

Updates to this Privacy Policy

We may change this Privacy Policy as our business continues to evolve. When we update our Privacy Policy, we will take appropriate measures to inform you in case of significant modifications, consistent with the significance of the changes we make. Please take a look at the “Last Updated” legend at the bottom of this page to see when this Privacy Policy was last revised.

Compulink Technologies is an MBE Certified Firm that has been bringing top-notch IT Service solutions to businesses and government agencies across the nation since 1986.

Our Contacts

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