[AUGUST 2023, NEW YORK] Eric Adams, the mayor of New York City, issued Executive Order 34 today to show his continued support for the M/WBE or Minority and Women-Owned Business Enterprise Program. This Adam-issued Executive Order 34 standardizes data collecting from organizations connected to the city to make it easier for the city to track the performance outcomes of M/WBEs in real-time.

It ensures city agencies have a senior employee who can prioritize the M/WBE program and report to the city’s chief business diversity officer and the commissioner for M/WBE outcomes. The newly appointed agency’s chief contracting diversity officer will oversee department accountability and help further consolidate M/WBE objectives the city shares.

Mayor Adams told the press, “NYC spends billions of dollars of expenditure funds every year on resources, including goods and services. Not only are we generating jobs but also providing economic on-ramps for all our female and minority business owners.”

“Indeed, the M/WBE program has brought on significant changes to the table, but our government believes that there’s always space for something better. With the initiation of this Executive Order 34, we offer the assistance the agencies require to invest in NYC’s women and minority-owned businesses. It will monitor their business success in real-time to truly achieve that feat. From Manhattan to Long Island, every place in NYC will benefit from an increase in economic opportunities,” he added.

According to First Deputy Mayor Sheena Wright, this administration aims to improve our community’s business climate for M/WBEs. This is especially important as we work to recover fully from COVID. Mayor Adams’ approval of Executive Order 34 “enhances contractual opportunities for our varied pool of city-certified M/WBE firms and enables increased centralization of accountability and agency leadership empowerment to direct resources towards their M/WBE outcomes. I’m eager to see the fantastic M/WBE results these interrelated instructions will undoubtedly bring forth.

The Chief Business Diversity Officer – Michael J. Garner, also shared some of his views. He said, “when Mayor Adam came to me to fill this position of NYC’s first-ever chief business diversity officer, he told me that his commitment to this program is as solid as mine. He assured his dedication will be equivalent to what I had in my past three decades of M/WBE programming experience.”

“I want to thank and pay my respect to Mayor Adams as he is a man of his words. by signing this executive order, Mr. Adam entrusted more power and responsibility to me and the different agencies to accomplish our M/WBE program goals faster,” he added.

Director of the Mayor’s Office of Contract Services Lisa Flores stated that the procurement system in New York City is only functional when it is fair and inclusive of the many diverse communities and businesses in the city. She also said, “This executive order is strategically designed and implemented to find and address systematic imbalances damaging the M/WBEs, which used to cause price hikes and poor quality goods and services that all NYC residents contract. To further carry out the mayor’s aggressive M/WBE agenda and increase the variety and quality of opportunities in which our M/WBEs can successfully compete, I am thrilled to work with Garner.”

Mayor Adams stated today that the following will be required of municipal departments under Executive Order 34:

• Before any contract is extended, mandate a review of M/WBE objectives to determine the current M/WBE availability;
• De-bundle capital project contracts above $25 million to level the playing field for smaller M/WBE vendors in the construction industry, which currently has the greatest discrepancies in the city;
• Given the city’s current reaction to the refugee crisis, take into account at least one estimate from an M/WBE vendor firm on all emergency purchases and
• Standardize M/WBE performance information for OneNYC entities linked with the city.

Compulink Technologies Inc.: Guest Speaker of The Event

The Mayor’s Office of Contract Services asked Compulink Technologies Inc. to attend as a guest speaker. The event’s featured speaker — Danielle Arboleda from Compulink — taught the business owner audience how to interact with the NYC government and win contracts.

The primary topics of discussion were:

• How do we get contracts to sell our high-quality, economical IT and telecom hardware?
• How can we, a M/WBE vendor, increase our level of competition in the IT industry?
• How do we find the right people to contact to get MWBE agency bids?
• How can Compulink outbid proposals and estimates by the competitors?

The partnership with Microsoft via OGS is a significant milestone for Compulink. As a global leader in technology, Microsoft’s extensive reach and cutting-edge solutions will complement Compulink’s expertise in software development. This strategic cooperation is predicted to be advantageous for businesses and their clients, who will gain from integrating their combined powers.

Adobe’s Creative Excellence Adds a New Dimension

Equally exciting is Compulink’s collaboration with Adobe, a global leader in creative software solutions. Adobe’s vast array of products caters to multimedia, design, and creativity, which adds a new dimension to Compulink’s existing offerings. Users can now look forward to more integrated and seamless experiences as the two companies work towards enhancing compatibility and functionality.

Customer-Centric Approach

Improving the user experience is one of the collaboration’s main goals. Compulink, Microsoft, and Adobe hope to provide consumers with integrated solutions by integrating their resources and expertise. This customer-centric approach aligns with the current trends in the technology market, where seamless user experiences are highly valued. Compulink sees a future where companies may improve customer service, streamline operations, and cut costs by utilizing Microsoft’s cloud services and Adobe’s creative capabilities. The focus on delivering value to end-users is a shared philosophy among the three companies, making the partnership a strategic fit.

Potential for Cross-Platform Integration

The partnership also opens up possibilities for cross-platform integration. As Compulink’s solutions, Microsoft’s software and Adobe’s creative tools converge, users may witness a seamless flow of data and information across various applications. This integration could streamline processes, improve productivity, and simplify complex workflows, benefiting individual users and enterprises. The ability to transfer data seamlessly between Microsoft’s productivity software, Adobe’s creative suite, and Compulink’s specialized solutions could revolutionize businesses’ operations. Whether it’s a seamless transition from a design concept to a project management platform or effortless data transfer between creative and analytical tools, this integration aims to eliminate silos and enhance overall efficiency.

Research and Development Advancements

The combined power of three major companies is projected to advance research and development efforts significantly. Compulink, Microsoft, and Adobe will likely pool their resources to fund and develop cutting-edge technologies that can drive the future of software solutions. This collective effort could lead to breakthrough innovations, setting new benchmarks in the tech world. The R&D departments will access a larger talent pool, experience, and resources as the corporations work together on diverse projects. This could fuel the development of groundbreaking technologies, enabling Compulink to maintain its position as a leading software solutions provider in a rapidly evolving market.

Enhanced Competitiveness and Market Reach

With Microsoft and Adobe’s massive user base and global reach, Compulink gains access to a broader audience. The expanded market reach provides an excellent opportunity for Compulink’s products to gain traction in untapped regions and industry sectors. This move may also open doors to enterprise-level clients who rely heavily on Microsoft and Adobe’s software suites, thereby solidifying Compulink’s position as a key player in the software solutions market. By joining forces, the three companies are poised to take on competitors with a more comprehensive and integrated suite of products, potentially setting new industry standards and outpacing their rivals.

Empowering Businesses with Integrated Solutions

One of the partnership’s main goals is empowering businesses with comprehensive, integrated solutions that address various needs. The combined technologies of Compulink, Microsoft, and Adobe have the potential to create seamless workflows, from creative design to project management, data analysis, and customer relationship management. This integration could lead to significant time and cost savings for businesses, eliminating the need for disjointed systems and manual data transfers. By offering a holistic ecosystem of software tools, the partnership aims to streamline operations and enhance productivity for businesses of all sizes.

Future Prospects and Industry Impact

With the ink now dry on the partnership agreement, Compulink, Microsoft, and Adobe embark on a shared journey to redefine the software solutions landscape. They are positioned to significantly impact the industry due to their expertise and enthusiasm for innovation. The true  test of our relationship’s success will be its value to consumers, businesses, and society. The three businesses have paved the way for a new era of cooperation by demonstrating the strength of industry heavyweights working together for a single objective. As technology evolves and businesses seek robust and integrated solutions, this partnership will serve as a beacon of innovation and a testament to the possibilities when visionary companies join forces to shape the future.

Final Words

The partnership between Compulink, Microsoft, and Adobe marks a momentous occasion in the tech industry. As the companies join hands, the potential for growth, innovation, and customer-centric solutions multiplies. This strategic alliance strengthens individual entities and sets a precedent for industry-wide collaboration. As technology evolves, this partnership will undoubtedly play a crucial role in shaping the future of software solutions and redefining what technology can achieve.

In an impressive feat of technological prowess, Compulink, a leading IT solutions provider, has secured the highly coveted Gold Partnership status with Hewlett Packard Enterprise (HPE). This landmark achievement signifies Compulink’s exceptional expertise and dedication to delivering cutting-edge solutions while maintaining the highest standards of quality and service.

An Emblem of Excellence

The Gold Partnership with HPE acknowledges Compulink’s outstanding capabilities in deploying, managing, and optimizing HPE products and solutions. The alliance strengthens the business’s position as a leading provider of IT services with a track record of effective collaborations and a dedication to producing excellent outcomes.

Reaching the Gold Partnership level demonstrates that Compulink has met stringent criteria set forth by HPE, including technical certifications, customer satisfaction ratings, and sales performance. Such an accolade is not easily earned and is an emblem of excellence in the IT industry.

Empowering Businesses with Innovative Solutions

Compulink’s Gold Partnership status bolsters its reputation and opens new avenues for businesses seeking reliable, innovative IT solutions. As a Gold Partner, Compulink can offer a host of benefits to its clients, including:

1. Tailored Solutions:

Leveraging HPE’s robust product lineup, Compulink can design personalized solutions to address unique business challenges and requirements effectively.

2. Advanced Technical Expertise:

Compulink’s team of experts, armed with extensive HPE training and certifications, can provide unparalleled technical support, ensuring seamless implementations and ongoing support.

3. Priority Access:

The Gold Partnership grants Compulink priority access to the latest HPE technologies and updates, allowing them to stay at the forefront of IT innovations.

4. Enhanced Value Proposition:

With the backing of HPE’s industry-leading products, Compulink can deliver higher value to its customers, driving improved efficiency, productivity, and growth.

Customer-Centric Approach

Compulink has stayed true to its customer-centric approach throughout its journey to Gold Partnership status. By prioritizing customer satisfaction and addressing their evolving needs, the company has garnered a loyal client base, becoming a trusted technology partner to numerous businesses. The partnership with HPE further solidifies Compulink’s commitment to delivering exceptional customer experiences. It empowers the company to offer the best possible solutions to its clients, helping them stay ahead in the competitive landscape and confidently embrace digital transformation.

Collaborating for Progress

The Gold Partnership status is a testament to Compulink’s capabilities and reflects the IT industry’s collaborative nature. Partnerships between IT solution providers and technology giants like HPE enable businesses to leverage the latest innovations and achieve their digital transformation goals more effectively. Such partnerships open the door to a networked digital environment where businesses can use data and cloud services to automate processes, improve cybersecurity, and expand their operations.

A Win-Win for Clients

For Compulink’s clients, the Gold Partnership status with HPE translates to tangible benefits and added value. With access to HPE’s cutting-edge technologies, Compulink can create customized solutions that align with each client’s specific requirements, industry regulations, and long-term objectives. Businesses can streamline processes, cut expenses, and gain an industry edge by providing customized solutions. Moreover, the Gold Partnership ensures that clients receive top-notch support and service, facilitating smoother implementation and uninterrupted operations.

Contributing to Technological Advancements

As a Gold Partner, Compulink joins an elite group of IT providers contributing to advancing technology and digital innovation. Through collaboration with HPE, Compulink gains insights into emerging trends and technologies, enabling them to stay ahead of the curve and anticipate its clients’ future needs. Within Compulink, this perpetual process of development and learning fosters an innovative culture that propels the advancement of innovative technologies that push the limits of what is feasible in the IT industry.

A Vision for Tomorrow

As Compulink basks in the glow of its Gold Partnership with HPE, the company envisions a future brimming with possibilities. Leveraging their newfound access to HPE’s latest technologies, Compulink aims to drive innovation across various industries, empowering businesses to embrace digital transformation and overcome the challenges of the modern world. The Gold Partnership serves as a springboard for Compulink’s future growth, expansion, and global impact, positioning the company as a trailblazer in the rapidly evolving IT landscape.

End Note

As Compulink looks back on its journey to Gold Partnership status with HPE, it stands proud of the milestones achieved and the challenges overcome. The partnership signifies a strong bond between two technological powerhouses, working together to deliver unparalleled solutions and services to clients worldwide. With their dedication to quality and customer-oriented approaches, Compulink and HPE have the potential to influence the direction of the IT sector, advancing technology and enabling companies to succeed in the digital era. The Gold Partnership status represents a moment of triumph and a promise of a brighter tomorrow, where technology remains a driving force for progress and transformation. As Compulink continues its march towards new horizons, one thing remains certain – the journey to success is best traveled with strong partnerships, unwavering dedication, and a vision for a better, more connected world.

In today’s technology-driven world, businesses require dependable and dexterous IT arrangements to remain competitive, usually where Compulink Technologies Inc. becomes a necessity. With over three decades of involvement in the IT industry, Compulink Technologies Inc. has advanced into a high-end solution provider, advertising many trades and offering enterprise-scale solutions. The benefits of collaborating with Compulink Technologies Inc. are manifold.

Compulink Offers Access to Comprehensive IT Arrangements and Services!

One of the significant benefits of joining forces with Compulink Technologies Inc. is the vast extent of comprehensive IT arrangements and services. The business provides private cloud services, network infrastructure solutions, cybersecurity services, data center solutions, and more. This implies that businesses can benefit from an all-encompassing approach to IT services instead of looking for numerous suppliers for distinctive aids. Moreover, Compulink Technologies Inc. has expertise in giving IT solutions across different sectors, such as government, SMB, and healthcare. This empowers the company to get specific businesses’ unique IT necessities and appropriately give custom-made arrangements.

Get Cutting-edge Technology at Disposal

As an accomplice of Compulink Technologies Inc., you’ll be guaranteed cutting-edge innovation. Compulink Technologies Inc. is the epitome in the IT industry. It ceaselessly contributes to procuring the latest equipment and computer program apparatuses to guarantee that its clients have the most excellent solutions accessible. By joining forces with Compulink Technologies Inc., your trade can take advantage of the most recent innovation without spending the time and assets to procure it yourself.

Save with Handy Cost-Effective Solutions

Managing an IT framework can be costly, but joining hands with Compulink Technologies Inc. can assist your trade, sparing cash in the long run. Compulink Technologies Inc. gives cost-effective arrangements to assist your trade, lessening the requirement for expensive equipment and software purchases.

Expertise and Experience

Compulink Technologies Inc. has more than 30 years of experience in the IT sector and has amassed a team of highly skilled people with knowledge in a variety of IT disciplines. For the IT infrastructure of organizations to stay safe and optimized, the team offers continuous assistance. The organization employs experts in a variety of IT-related fields, including network infrastructure, cybersecurity, cloud services, and data center solutions.

Partner With a Certified Minority-Owned Business Enterprise

Given that Compulink Technologies Inc. can be recognized as a Minority-Owned Trade Endeavour (MBE), working with the firm may help organizations achieve their trade goals and address their disparities. The business has undergone a rigorous certification process to become a certified MBE and is acknowledged as being at least 51% owned, managed, and operated by a minority. Businesses may have opportunities to achieve their provider differences goals by partnering with a recognized MBE like Compulink Technologies Inc. Many businesses and government organizations have programs requiring them to use a certain percentage of diverse suppliers. Businesses may address these needs and access untapped trade opportunities by working with Compulink Technologies Inc.

Easy Acquirement through E-Store

Compulink Technologies Inc. has made purchasing IT for businesses easier through its simple-to-use web store. Thousands of top IT programs and equipment configurations are available for businesses to explore, investigate, compare, and purchase. Organizations may save time and effort by gathering all their IT infrastructure in one location. Furthermore, the e-store of Compulink Technologies Inc. provides explicit estimation, which may help organizations make wise purchasing decisions. The company offers flexible payment options and delivery services to ensure that businesses can acquire their IT solutions on schedule and within their budget.

Why is Compulink the Ideal Partner for You?

1. Working with Compulink Technologies Inc. may provide organizations with thorough IT arrangements and administrations, talent and involvement, distinctions and trade perks, and simple purchase through the company’s web store.
2. Having been active in IT for over 30 years, the firm has established a reputation for offering reliable and persuasive IT solutions for various enterprises. Businesses can profit from an all-encompassing approach to IT solutions adapted to their unique needs.
3. Businesses may save IT expenditures by collaborating with Compulink Technologies Inc. as they can readily avoid the expenditures of employing and training IT specialists internally by outsourcing IT solutions to a dependable partner like Compulink Technologies Inc.
4. The firm also provides various payment choices and transparent pricing, which may aid companies in making knowledgeable purchase decisions and maximizing their IT budgets.
5. Businesses can get a competitive edge by partnering with a recognized MBE, such as Compulink.
6. The requirement to collaborate with diverse suppliers is part of many government and corporate organizations’ supplier diversity programs. Companies may satisfy these demands and take advantage of new business prospects by working with Compulink Technologies Inc.
7. Collaborating can help companies meet their IT objectives and get an edge over rivals in their particular markets.
8. The organization is a dependable partner for businesses wishing to simplify their IT operations and boost overall productivity and efficiency thanks to its complete IT solutions, knowledge and experience, advantages for diversity and inclusion, and simple procurement procedure.

In today’s technologically evolved environment, businesses primarily rely on their IT infrastructure to achieve their goals. The rapid pace of technological innovation has resulted in a sharp rise in demand for reliable and efficient IT solutions. Managed IT services have become popular for businesses trying to improve their IT performance and streamline operations. The advanced services provided by managed IT services in New Jersey are tailored to the unique requirements of enterprises.

This article examines sophisticated managed IT services and their advantages for organizations in 2023.

IT Managed Services: What Are They?

Outsourcing IT operations to a third-party source is called managed IT services. The IT infrastructure, programs, and hardware of a business are managed and supported by these services. A service level agreement (SLA) specifying the scope of services and expectations is used to offer the services. Managed IT services ensure an organization’s IT operations’ efficiency, dependability, and security.

Among the services provided by managed IT service companies are the following:

1. IT support and upkeep
2. Network management and surveillance
3. Internet security solutions
4. Cloud services
5. Data recovery and archiving
6. Strategic planning and IT consulting

Benefits of Managed IT Services:

Businesses can profit from managed IT services in several ways, including:

1. Savings:

Employing and training IT workers may be expensive, which managed IT services can help firms avoid. Businesses can save money by outsourcing IT operations and avoiding costly maintenance and downtime.

2. Increased Efficiency:

By automating procedures, cutting downtime, and enhancing network performance, managed IT services can assist businesses in enhancing their IT efficiency.

3. Enhanced Security:

By offering cutting-edge security solutions and monitoring, managed IT services can assist firms in improving their cybersecurity posture.

4. Access to Expertise:

Managed IT services give clients access to highly qualified and knowledgeable IT specialists who can provide direction and support on challenging IT problems.

5. Scalability:

As a company’s demands expand or change, managed IT services can help it scale its IT operations.

What do Advanced Managed IT Services Entail?

A next-generation solution that elevates managed IT services is advanced managed services. Businesses in New Jersey can take advantage of a wide range of services, from advanced managed IT services tailored to their specific requirements. These services are provided by highly qualified and experienced IT specialists who collaborate directly with organizations to comprehend their unique needs.

Benefits of Advanced Managed IT Services:

There are several benefits of advanced managed it services, including:

1. IT problem prevention:

Advanced managed IT services offer proactive IT management solutions that let companies stop problems with their IT before they start. As a result, downtime decreases, performance increases, and user experience improves.

2. Predictive analytics:

Businesses may foresee IT issues before they arise thanks to advanced managed IT services that combine predictive analytics solutions. This makes it possible for companies to take preemptive measures to avoid downtime and lower the likelihood of expensive repairs.

3. Business Continuity:

Modern managed IT services offer business continuity solutions that help organizations quickly bounce back from IT outages. This lessens the effect of downtime on corporate operations and aids in the competitiveness of enterprises.

4. Enhanced Security:

Businesses may secure their IT infrastructure and critical data from cyber threats using advanced managed IT services offering enhanced security solutions. As a result, there are fewer chances of data breaches, financial setbacks, and reputational harm.

5. Strategic Planning:

Advanced managed IT services offer IT consulting and strategic planning services that help companies stay on top of the latest trends. This allows enterprises to adopt new technology, streamline their IT operations, and accomplish their goals.

What Businesses Can Expect from Advanced Managed IT Services in 2023?

Due to enterprises’ continued adoption of digital transformation activities, advanced managed IT services will have a greater impact in 2023. These services can give organizations the resources and know-how they need to flourish, allowing them to stay up with the pace of technological change.

In 2023, the following ways enhanced managed IT services can benefit businesses:

1. Cloud Services:

Advanced managed IT services offer organizations cutting-edge cloud services that make it simple and quick for them to scale their IT infrastructure and applications.

2. Cybersecurity:

Businesses can benefit from cutting-edge cybersecurity solutions from advanced managed IT services that shield them from new threats and weaknesses.

3. AI and machine learning:

The most recent AI and machine learning technologies are incorporated into advanced managed IT services to automate IT processes, improve performance, and decrease downtime.

4. Predictive Analytics:

Advanced managed IT services use predictive analytics to foresee IT problems before they arise, assisting businesses in staying on top of the game.

5. Strategic Planning:

IT planning and consulting services are offered by advanced managed IT services to organizations, assisting them in navigating the quickly evolving technology landscape.

How Different Industries Might Be Affected by Advanced Managed IT Services?

Healthcare Sector:

Technology can significantly affect patient care and healthcare outcomes. Healthcare firms can securely manage their IT infrastructure, electronic health records, and patient data using advanced managed IT services. These services can also help medical professionals access real-time patient data, enhance clinical judgment, and provide better patient care.

Finance Sector:

Security, compliance, and risk management are essential in the heavily regulated financial sector. Financial institutions can manage their IT infrastructure, safeguard sensitive financial data, and adhere to regulatory standards using advanced managed IT services. Financial institutions can optimize their operations, cut expenses, and raise client satisfaction by using these services.

Retail Sector:

The retail sector is a fiercely competitive market where innovation and consumer experience are crucial. Retailers can benefit from advanced managed IT services to manage their IT infrastructure better, streamline their supply chain, and improve consumer satisfaction.

Additionally, by utilizing these services, retailers may better study consumer behavior, forecast trends, and customize the shopping experience.

Industry of Education:

The education sector is fast changing due to digital transformation and the demand for remote learning solutions. Educational institutions can benefit from advanced managed IT services to manage their IT infrastructure better, improve learning management systems, and safely deliver online education.

In addition, these services can help educational institutions use data analytics and artificial intelligence to tailor instruction, enhance student performance, and simplify operational procedures.

Advanced Managed IT Services: What’s Next?

The needs of businesses are changing, and advanced managed IT services are quickly evolving to match those needs. These services will eventually combine cutting-edge technology like blockchain, quantum computing, and the Internet of Things (IoT). The following trends will influence the development of sophisticated managed IT services:

#Edge Computing:

Data processing is moved closer to the network’s edge using the distributed computing architecture known as edge computing. Businesses may now handle data instantly, reduce latency, and boost efficiency. In advanced managed IT services, edge computing solutions will be included to improve network performance and user experience.

#Hybrid Cloud:

A hybrid cloud is a computer environment that combines both public and private cloud infrastructure. This enables businesses to benefit from both cloud models’ scalability, flexibility, and affordability. Hybrid cloud solutions will be included in advanced managed IT services to assist organizations in managing their IT infrastructure and applications more effectively.

#Quantum computing:

Quantum computing is a branch of computing that performs complex calculations using concepts from quantum physics. This enables firms to address problems that are now beyond the capabilities of conventional computers. Quantum computing technologies will be incorporated into advanced managed IT services to give faster and more potent computing capabilities, allowing organizations to analyze enormous amounts of data and speed up innovation.

#Blockchain:

A distributed ledger system called blockchain enables safe and open transactions. Blockchain solutions will be included in advanced managed IT services to assist organizations in securing their financial transactions, managing their supply chains, and safeguarding sensitive data.

#Customization:

To assist organizations in providing a customized user experience, advanced managed IT services will embrace customization options. Managed IT service companies can develop customized solutions that address the particular demands of each client by utilizing data analytics and machine learning.

In conclusion:

For companies looking to streamline their IT operations and keep on top of the latest trends, advanced managed IT services provide a potent answer. These services provide various tailored solutions that enterprises may use in various industries. Thanks to advance managed IT services, businesses can benefit from proactive IT management, predictive analytics, business continuity, improved security, and strategic planning.

Businesses must employ advanced managed IT services to be competitive and accomplish their goals given the rapid rate of technological change. Consider collaborating with a managed IT service provider that provides cutting-edge managed IT services if you want to expand your business in 2023.

We live in an era of fast-paced digitization where IT solutions have become the need of the hour in the business world. Among the many IT solution providers, Compulink Technologies Inc. has emerged as the most experience vendors to the Government with promising scaling potential. This New York-Based IT company takes care of everything from Managed IT services, and Cloud services to Network Project services. The company recently received the prestigious OGS certification from New York State to validate its competence in helping Government understand and resolve complex and simple IT problems.

With the NYS OGS PBITS certification, Compulink can now perform IT services under contract for the state of New York. Now, the company leverages the most advanced, state-of-the-art technologies to deliver robust IT solutions to the various NY Government entities.

What It Truly Means To Be OGS Certified | Compulink Insight

The NYS OGS Certification serves as a contract between the NY State and Compulink Technologies Inc. that enables the IT company to streamline the acquisition of IT requirements for authorized users. Being OGS-certified means, Compulink will have to provide IT services, Cloud services, and other Implementation services and allow software procurement for the state of New York. Dedicated specialists at Compulink will now have to offer targeted and personalized IT advice and solutions to the NY State under this OGS contract. Upon receiving this certification, Compulink has direct access to the broadest range of contracts officially awarded following competitive solicitation. Compulink can now perform IT services under an OMNIA contract allocated via the lead agency model exclusive to their cooperative. Compulink can now leverage the OMNIA cooperative contracts to boost productivity and make actual savings at their company.

How Having OGS Certification Will Benefit Compulink?

Established in 1986, Compulink Technologies has come a long way. The certification has helped the company evolve from its core business model and take on new challenges and opportunities in the field of data migration, IT implementation, managed IT services, cloud backup services & infrastructure and network cabling. With NYS OGS PBITS Contracts, the company is all set to broaden its horizon in IT support and IT infrastructure.

1. Cost reductions that have already been agreed upon,
2. Saving money that can be used to fund other requirements.
3. NVP is the greatest value among cooperative contracts thanks to volume savings and enhanced terms and conditions.
4. Well-written requests for proposals and contracts created by experienced, informed governmental procurement officers.
5. Lowest cooperative administrative costs with no effect on supplier prices.
6. Possibility to modify contracts to incorporate state-specific clauses.
7. Contractors unfamiliar with government procurement can benefit from a targeted supplier engagement, development, and training programme.

Compulink Services Available Under NYS OGS PBITS Contracts

Since Compulink is now listed on the NYS OGS PBITS contracts, Government can now hire this company’s IT services from the Office of General Services site. This certification and enlistment validate Compulink as a trustworthy, reliable, and efficient IT service provider. Thus, Government agencies will easily entrust their projects to Compulink.

Here are the following services Government can hire from Compulink under this contract:

1. IT Implementation:

Whether it’s desktop imaging, asset tagging, help desk, desktop support, migration support, remote workforce upgrade or hardware and software upgrades, Compulink can provide it all. As per this contract, Government can now seek proper IT installation services from Compulink. More so, enterprises like Compulink offers the best-in-class IT installation, ensuring a fast and secure network and enhanced longevity of your equipment.

2. IT Migration Services:

Compulink has become one of the industry’s best IT migration service providers. From remote workforce upgrades and software-hardware upgrades to platform, cloud, and server migration, there are various ways by which Compulink can help you with its Migration services. Under the NYS OGS Certified contract, any company partnering with the enlisted Compulink can leverage its Migration services. Under this contract, Compulink provides reliable and robust migration services to partners while working closely with them. Over the past few months, the company has collaborated with its partners to devise a tactic to accomplish its much-needed digital transformation.

3. Network Cabling:

With enlistment on the OGS PBITS contract, any US-based agency or company can now seek network cabling installation services from Compulink. Whether it’s fiber termination, data closet cleanup, network cabling, or patch panel configuration, the IT company will meet all your network cabling requirements. After this contract, more and more agencies have been trying to reach out to Compulink for their network cabling needs. And why wouldn’t they? After all, Compulink offers seamless access to end-to-end professional IT implementation services at a much more reasonable cost. Their dedicated network architecture professionals help you build an optimized and scalable IT infrastructure.

About Compulink Technologies Inc.

Based in New York City, Compulink Technologies Inc. is an emerging IT enterprise in the field of IT support and solution. Established in 1986, this IT firm has now grown into a leading solutions provider, offering end-to-end migration packages, enterprise-scale solutions, private/hybrid cloud services, and delivering the best-in-class software and hardware tools. With OGS PBITS certification and OMNIA contracts, the company has a long way to go. It’s best to say that it’s just the beginning for them!

The rapid pace of business growth requires IT support staff to be highly productive at all times. They should be able to resolve customer requests at high speed and manage various incoming support requests smoothly. That’s where the best software in 2023 for help desk support can help you.

The help desk support software solutions available in the market are the holy grail for IT support teams. The tools enable teams to track and streamline all tech support issues coming from employees as well as customers. Dive into this detailed guide to understand the concept of help desk support software and the top 7 tools businesses can choose.

Understanding Help Desk Support Software Solutions

Help desk support software solutions enable businesses to organize, manage, and respond to service-related requests. While some help desk solutions are useful for fulfilling external requests from customers, others fulfill internal requests from team members. Help desk service software includes several tools like a live chat solution, a shared inbox, and a knowledge-based platform. A help desk platform can improve your customer experience and the overall experience of your employees.

Now, let’s talk about the top 7 help desk support software solutions for businesses:

1. Compulink

Compulink provides your help desk staff the support they need with the help of dedicated remote IT help desk services. Our 24*7 help desk services are backed by certified technical experts trained to fulfill all your business needs. Compulink follows a client-first approach and focuses primarily on customer satisfaction and tech-savvy.

• 24*7 remote IT help desk services
• Offers support for desktop, laptop, mobile devices, networking devices, servers, and more
• Guaranteed Service Level via SLAs

2. Jira Service Desk

Jira Service Desk is an immensely popular help desk software tool for IT and customer support departments. The API support of the platform ensures that custom embedding can be performed. Moreover, the help desk software solution offers multilingual support. Jira enables agents to develop and access customizable queues for prioritizing, managing, and allocating IT support requests. The tool offers more than 350 third-party apps and add-ons to help with asset management and customer relationship management. Jira Service Desk users can choose between cloud and data center pricing plans.

• Highly customizable workflows
• Hassle-free integration with various help desk tools
• In-built reporting and SLA management features

3. Zendesk

Zendesk is one of the most popular help desk support software for customer help desk management and CRM. It comes with a host of valuable customer service tools, like an internal help desk for employees. Using automated workflows on Zendesk can enable customer service teams to smoothly prioritize and escalate tickets. The multichannel support functionality on Zendesk’s ticket management system is extremely beneficial. It enables customers to reach out to a business via different channels like social media, chat, email, web forms, and more. The pricing plans of Zendesk are separate for individuals and enterprises.

• Access to customizable dashboards and offer omnichannel support
• Availability of integrated survey to calculate Customer Satisfaction Scores
• Use the “Views” feature to easily filter customer requests

4. Zoho Desk

Zoho Desk is a useful tool that enables businesses to offer 24*7 customer support service without having a global team. No matter what type of products or services you are offering, the platform will help you offer high-quality support to customers consistently. The highly configurable and easy-to-manage platform is quite suitable for small businesses.

• Availability of specific dashboards for SLA management
• Segment customer requests using tags
• In-depth reporting and analytics for monitoring help desk metrics

5. HubSpot

HubSpot is primarily known as a CRM tool with various sales and marketing automation features. But the help desk and IT ticketing platform from HubSpot are also extremely useful. The software enables you to route, organize, and track support tickets using a single dashboard.

Due to strong backing from its CRM, HubSpot enables customer support agents to easily link incoming tickets of a customer to their past records. By referring to previous interactions with the customers, HubSpot enables customer support teams to offer a faster and more tailored service. The pricing plans of HubSpot differ according to the services you select.

• Canned snippets for answering frequently asked questions
• Easy to set up automated meeting schedules with customers
• Availability of reports related to resolution time, tickets closed, and a customer support agent’s productivity

6. FreshService

FreshService is one of the best IT help desk support in New Jersey for all your requirements. The cloud-based platform is extremely modern and intuitive. Users with little to no formal training will be able to navigate through this platform with ease. The help desk support service can be used through multiple channels, including email, phone, chat, and a self-service portal. FreshService is one of the best platforms for help desk support, with a flexible ticketing system and an in-built user portal.

• Availability of multiple integration options
• Highly customizable workflow
• Valuable IT support tools

7. Cayzu

Cayzu is a help desk service platform specifically designed for startups and small businesses. It offers a lot of valuable features along with several third-party integration options. The platform is time-saving because it enables customers to start tickets via emails, web forms, or even through social media. All configurations and setups are also easy, like the ticketing system of the help desk service.

• Supports Google Analytics integration
• Can deal with multiple brands and products easily
• Outstanding self-service portal with fair pricing

Final Words

Since solving IT support issues is extremely time-consuming, finding the best help desk service in New Jersey is crucial. Hopefully, our list of the top 7 help desk support software will help narrow down your search. Always remember to settle for a help desk service that caters to all your business needs.